National TravelsPune

020-24362550 / 020-24362551
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Frequently Asked Questions

Related to Booking

1. Advantages of purchasing a bus ticket online.
  • Choose your own seat
  • Get home delivery of your ticket and pay by cash on delivery
  • Book your bus tickets online, by phone, or in person.

2.Is registration Compulsory?
No. customers don’t need to go through a registration.

3.Price of online ticket vs price of actual ticket
The price of the bus ticket is the same as you would get from the bus operator.

4.Should we take a printout of the ticket?
Yes it is mandatory to take a print of ticket which you have

In Case of Ticket lost or stolen
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding.
If you have not received the ticket e-mail, please call any of our call centers and our executive will re-send you a copy by mail.

Related to payment

1.Does the owner of the credit card with which the ticket is purchased need to be one of the passengers?
Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.


2.I don't have a credit card. Can I still buy a bus ticket?
Sure you can. You can call us and book your bus ticket over the phone. You can get the tickets home delivered at a cost of Rs.40 and pay cash on delivery.


3.What payment options do I have?
The different payment options are

  • Credit card
  • Debit card
  • Internet banking (Internet enabled online bank account)
  • Cash-on-delivery (available in select major cities)
  • Cash cards (ITZ cash, Done card, Oxi cash, Tick business and Zip cash)

How can I order a home delivery?
To order a home delivery, contact us at any of our call centers. Our executive will book a ticket for you and have it home delivered at a time most convenient to you. You can also order a home delivery online (except for same day travel). We have home delivery as a payment option on the payment page. You can leave your delivery preferences there. We will call to confirm the details you have provided us and dispatch the ticket.

Is it safe to use my credit card on this site?
Yes, the payment gateway is provided by PayUindia, so it is safe to use your credit card on this site.

Related to cancellation

Can I cancel my ticket online?
Tickets can be cancelled only by contacting the main branch. owever please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.


How can I cancel my bus ticket online?
You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.

Cargo Services
Home Delivery
Discounts